An AI concierge that answers guests from your live data — and books them in chat
Add a smart chat bubble to your website that knows your real rooms, availability, prices, activities and policies. It answers guests 24/7 in any language, recommends rooms, and can complete a booking right in the conversation — no commission. Works out of the box on a free model, or plug in your own Claude/OpenAI/Groq/Gemini key.
14 days free · No card · Live in 5 minutes
Answers from your data. Books in chat. Free to run.
Guests ask the same questions at 2am and bounce
The concierge replies instantly with real availability and prices, 24/7, in their language.
Generic chatbots make things up
It only answers from your live data via tools — never invents prices, beds or policies.
Chat that can't actually take a booking
It assembles the booking and confirms it in the conversation, commission-free.
What you get
Knows your live data
Rooms, real-time availability, prices, activities and your own FAQ/policies — answered with tools, not guesses.
Rich booking cards
Shows bookable room cards with photo, price and a Book button, then completes the overbooking-safe, commission-free booking in chat.
Fully white-label
Your name, avatar, colours, tone and launcher — remove all Hosttello branding and run it as your own product.
Built-in analytics
See conversations, bookings and revenue the concierge generated, plus the questions guests ask most. Every booking it makes is tagged “AI Concierge” across your dashboard.
Free out of the box
Runs on a Hosttello-managed free model — or bring your own key for Claude, OpenAI, Groq, Gemini or OpenRouter. One-line embed on any site.
Your own knowledge base
Add directions, wifi, parking, breakfast, house rules — the concierge searches and quotes them.
Connect your own AI (MCP)
Exposes your hostel's tools over the Model Context Protocol — connect your own ChatGPT or Claude with a secure key.
How it works
Turn it on
Enable the concierge — it works immediately on the managed free model, or add your own provider key.
Teach it your hostel
Add a persona and a few knowledge entries (check-in times, directions, policies).
Embed & let it work
Drop the one-line snippet on your site; guests chat, get answers, and book direct.
Frequently asked
Does it cost me anything?
No — it ships with a free managed model and a monthly message cap. You can plug in your own provider key (including free tiers like Groq or Gemini) for unlimited use.
Can it really take bookings?
Yes. It checks live availability, confirms the details in chat, and creates the booking with the same overbooking-safe, commission-free pipeline as the widget.
Which AI providers are supported?
Claude, OpenAI, Groq, Gemini, OpenRouter, or any OpenAI-compatible/custom endpoint — switch anytime.
What is the MCP server?
It lets you connect your own AI tools (ChatGPT, Claude, Claude Code) directly to your hostel's live booking tools with a secure per-property key.
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